Last updated: 2026-07-10
Who we are
Virginia Wired ("we," "us," or "our") provides residential electrical troubleshooting services in Leesburg, Virginia and surrounding Loudoun County areas. This Privacy Policy explains how we collect, use, and protect information when you visit https://virginiawired.com or submit a service request through our website.
Information we collect
Information you provide. When you request troubleshooting help, we collect your name, phone number, email address, home address, a description of the electrical problem, and your preferred appointment date and time. Automatic technical information. Our servers and analytics tools may record your IP address, browser type, device information, pages viewed, links clicked, referring website, and similar usage data to understand how visitors use the site and to keep it secure. Identifiers stored in your browser. We assign an anonymous visitor ID in your browser's local storage and a session ID in session storage so we can understand site usage without requiring an account. These IDs are not your name or email. Spam protection. We use Google reCAPTCHA v3 on our booking form. Google may collect device and interaction data to assess whether a submission is likely human. See Google's privacy policy for details.How we use your information
- Respond to your service requests and schedule appointments.
- Contact you by phone or email about your request.
- Operate, maintain, and improve our website.
- Understand which pages and features visitors use so we can improve content and usability.
- Detect abuse, spam, and security issues.
- Comply with legal obligations.
We do not sell your personal information.
Legal bases (where applicable)
If you are in a jurisdiction that requires a legal basis for processing, we rely on: your consent when you submit a form; our legitimate interest in operating and securing our website; and our interest in responding to inquiries and providing services you request.
How we share information
Service providers. We use hosting, email, database, and security providers to run this website. They process data only to provide services to us and are expected to protect it. Google reCAPTCHA. Form submissions are checked using Google reCAPTCHA. Google's use of data is governed by Google's Privacy Policy and Terms of Service. Microsoft Clarity. We use Microsoft Clarity to understand how visitors use the site through heatmaps, session replay, clicks, scrolls, and related usage analytics. Microsoft may process usage data under the Microsoft Privacy Statement. Legal requirements. We may disclose information if required by law, court order, or government request, or to protect our rights, safety, or property.We do not share your information with third parties for their own marketing purposes.
Data retention
Booking requests are kept as long as needed to respond, schedule service, maintain business records, and resolve disputes — typically for several years unless a shorter period is required by law.
Analytics events are retained in our database for a limited period to understand site usage, then may be deleted or aggregated.
You may ask us to delete information that is no longer needed, subject to legal and operational requirements.
Cookies and local storage
We use browser local storage and session storage for anonymous analytics identifiers and to remember that you dismissed our cookie notice.
Microsoft Clarity may use cookies or similar technologies for analytics and session measurement.
We do not use third-party advertising cookies on this site.
You can clear site data through your browser settings. Clearing storage will reset analytics identifiers and may show the cookie notice again.
Your choices and rights
- You may request access to, correction of, or deletion of personal information we hold about you by emailing contact@virginiawired.com.
- You may opt out of non-essential communications by telling us when you contact us.
- Residents of certain states (including Virginia) may have additional privacy rights. We will honor applicable requests in line with law.
Security
We use reasonable technical and organizational measures to protect information, including encrypted connections (HTTPS), access controls, and spam protection. No website or email system is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our website and services are directed to adults requesting home electrical service. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will delete it.
Third-party links
Our site may link to third-party websites (for example, Google policies). We are not responsible for their privacy practices. Review their policies before providing information to them.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.
Questions about this page? Contact us at contact@virginiawired.com.