A dead outlet is frustrating — and the cause is not always at the outlet you can see. A tripped GFCI two rooms away, a loose connection in another box, or a worn receptacle can all create the same symptom.
We trace the circuit to find why the outlet is not working instead of replacing parts at random.
Symptoms
- One outlet has no power
- Half of a duplex outlet works
- Several outlets on one wall are dead
- Outlet worked yesterday and stopped today
- Outlet feels loose in the wall
Common causes
Several different issues can create similar symptoms. These are the most common causes we see in Leesburg homes:
- Tripped GFCI protecting the outlet from another location
- Tripped breaker on the circuit
- Loose or failed wire connection at the outlet
- Worn receptacle with failed internal contacts
- Open neutral interrupting downstream outlets
- Failed outlet breaking the chain to other receptacles
What you can safely check
These simple checks may help, but do not open panels, remove devices, or touch wiring. If you notice heat, sparking, or a burning smell, stop and call us.
- Reset GFCIs in the kitchen, bathroom, garage, and outdoors
- Check the breaker panel for a tripped breaker
- Unplug everything from the dead outlet
- Note whether nearby outlets or lights on the same wall are affected
When to call Virginia Wired
- The outlet stays dead after resetting breakers and GFCIs
- The outlet sparks, feels warm, or smells burned
- Multiple outlets on the same circuit are dead
- The outlet is loose and moves in the wall
- You're not sure which device upstream failed
What we fix
We don't guess. We fix the problem. On every service call we check:
- Whether a GFCI, breaker, or the outlet itself failed
- Where the circuit lost continuity
- Whether a loose connection exists at this or another box
- Whether the receptacle needs repair or replacement
Get the problem fixed — book online.
Book a Repair VisitFrequently asked questions
Why did one outlet suddenly stop working?
Common causes include a tripped GFCI elsewhere, a tripped breaker, a worn outlet, or a loose connection.
Can a dead outlet affect other outlets?
Yes. Outlets on the same circuit are wired in a chain. One failed connection can cut power to everything downstream.
Is a dead outlet dangerous?
It can be if caused by a loose connection generating heat. If the outlet is warm or discolored, stop using it.
Related services
Related problems
Tell us what stopped working when you book — we'll confirm your appointment quickly.
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