When half an outlet works, homeowners often assume the whole circuit failed. More often, one set of contacts inside the receptacle failed, or the outlet is switched or split-wired.
We determine whether you need a new receptacle, a wiring repair, or a different fix entirely.
Symptoms
- Top outlet works but bottom doesn't (or vice versa)
- One slot of a duplex has no power
- Half works consistently, half never works
- Switch controls one half of the outlet
- One side stopped after heavy use
Common causes
Several different issues can create similar symptoms. These are the most common causes we see in Leesburg homes:
- Failed internal contacts on one half of the receptacle
- Split-wired outlet with one side on a switched leg
- Loose connection affecting one hot terminal
- Broken tab between top and bottom on a split outlet
- Worn outlet from years of use on one side
What you can safely check
These simple checks may help, but do not open panels, remove devices, or touch wiring. If you notice heat, sparking, or a burning smell, stop and call us.
- Test both slots with a lamp or phone charger
- Note whether a wall switch affects either half
- Stop using the outlet if the working side feels warm
- Do not pry or modify the outlet slots
What not to do
These mistakes can make the problem worse or create a safety risk:
- Do not assume the dead half will 'come back'
- Do not use the working half for high-draw appliances if the outlet is warm
- Do not break off tabs or alter wiring yourself
- Do not replace with the wrong outlet type for a split circuit
When to call Virginia Wired
- Half the outlet has been dead for more than a day
- The working half feels warm or sparking
- You're not sure whether a switch should control half the outlet
- Both halves worked before and one side died suddenly
- You need both halves working for normal use
What we fix
We don't guess. We fix the problem. On every service call we check:
- Whether one half failed inside the receptacle
- Whether the outlet is split-wired or switch-controlled
- Whether connections at the device are loose
- The correct replacement or repair for your setup
Get the problem fixed — book online.
Book a Repair VisitFrequently asked questions
Why does only half my outlet work?
Usually worn contacts on one side, a split-wired setup, or a loose connection at one terminal.
Can a switch control half an outlet?
Yes — it's a common setup in living rooms and bedrooms. We verify whether that's intentional.
Do I need a whole new outlet?
Often yes if internal contacts failed — but we inspect wiring first.
Related services
Related problems
Tell us what stopped working when you book — we'll confirm your appointment quickly.
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