This is one of the most common homeowner descriptions we hear. It usually means outlets are on a different circuit than lights, a GFCI protecting outlets tripped, or one outlet failed and cut power to the rest of the wall.
We map which outlets and lights share circuits and find where outlet power stopped.
Symptoms
- Ceiling lights work normally
- All room outlets have no power
- Outlets dead on one wall but lights work
- Outlets failed after using a device
- Breaker for outlets tripped or GFCI tripped
Common causes
Several different issues can create similar symptoms. These are the most common causes we see in Leesburg homes:
- Separate circuits for lighting and outlets
- Tripped GFCI protecting room outlets only
- Failed receptacle interrupting outlet chain
- Tripped breaker on outlet circuit while light circuit is fine
- Open neutral on outlet branch only
What you can safely check
These simple checks may help, but do not open panels, remove devices, or touch wiring. If you notice heat, sparking, or a burning smell, stop and call us.
- Reset GFCIs throughout the house
- Check whether any outlet in the room has power
- Identify which breaker labels might match outlets vs lights
- Unplug devices from dead outlets
What not to do
These mistakes can make the problem worse or create a safety risk:
- Do not assume the whole room is on one breaker
- Do not plug space heaters into extension cords from another room indefinitely
- Do not ignore dead outlets because lights still work
- Do not replace light switches when outlets are the problem
When to call Virginia Wired
- Outlets stay dead while lights work after resetting GFCIs and breakers
- You're not sure which breaker controls the outlets
- Outlets failed with sparking or burning smell
- Only some outlets on the wall are dead
- The problem keeps returning
What we fix
We don't guess. We fix the problem. On every service call we check:
- Which circuit feeds the dead outlets vs working lights
- Whether a GFCI, outlet, or breaker failed
- Where the outlet chain lost continuity
- The repair to restore outlet power safely
Get the problem fixed — book online.
Book a Repair VisitFrequently asked questions
Why do my lights work but outlets don't?
Lights and outlets are often on different circuits, or a GFCI or failed outlet interrupted the outlet branch only.
Can a tripped GFCI kill outlets but not lights?
Yes — if the GFCI protects the outlet circuit but not the lighting circuit.
Is it safe to use the room if lights work?
Avoid using dead outlets. If they're dead from a loose connection, the fault still needs diagnosis.
Related services
Related problems
- Half Room Has No Power
- Outlet Not Working
- Room Has No Power, Breaker Not Tripped
- Bedroom Outlets Not Working
Tell us what stopped working when you book — we'll confirm your appointment quickly.
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